FAQs

 

What types of hair solutions do you offer?

Blezii specializes in a curated selection of premium hair solutions, including versatile frontal closures and luxurious hair bundles. Our products are designed to enhance your natural beauty and provide you with confidence in your styling choices.

How can I achieve salon-quality results at home?

To achieve salon-quality results at home, we recommend using our professional-grade hair styling tools, which are specifically designed to provide ease and reliability in styling. Following the instructions provided with each tool will also help in achieving the best results.

What is your return policy?

We have a 30-day return policy, allowing you to request a return within 30 days of receiving your item. To be eligible for a return, the item must be in its original condition, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

How long does shipping take?

Shipping times vary based on your location and the shipping method selected at checkout. Generally, delivery within the USA takes approximately 5–10 business days, while international shipping can take between 7–20 business days depending on the destination.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your package through the link provided in the email or on our “Track My Order” page on the website.

What should I do if my package is lost or damaged?

If your package is lost or arrives damaged, please contact us within 48 hours of receipt with photo evidence of the damage. We will assist you in evaluating the issue and determining the appropriate course of action.

Are there any customs fees for international orders?

Yes, international orders may be subject to customs fees or import duties, which are the responsibility of the customer. These charges vary by country and are not included in the shipping costs at checkout.

How can I contact customer support?

You can reach our customer support team via email at info@blezii.com. We are committed to providing assistance and addressing any inquiries you may have regarding our products or services.